Shipping policy
Processing Time
All orders are processed within 1-3 business days after payment
is confirmed. Orders are not shipped or delivered on weekends or
holidays.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
- Standard Shipping: 3-5 business days
- Free standard shipping on all orders over $30
Delivery times are estimates and may vary depending on your
location and external factors beyond our control, such as customs
processing or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email
with a tracking number so you can follow your package's journey.
International Shipping
We currently ship within the United States. For inquiries about
international shipping, please contact us at [tu email de contacto].
Shipping Delays
While we do our best to ensure timely delivery, please note that
delivery estimates are not guaranteed. Occasional delays may occur
due to high order volume, weather conditions, or carrier issues.
We appreciate your patience and will keep you informed if any
significant delays arise.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not
responsible for orders shipped to an incorrect address provided by
the customer. If you notice an error after placing your order,
contact us immediately at [tu email] and we will do our best to
update it before the order ships.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as
delivered by the carrier. If you believe your package was lost or
stolen, please contact the shipping carrier directly, and reach out
to us so we can assist you.
Questions?
If you have any questions about our shipping policy, please contact
us at jalonalemen1@gmail.com.